Privacy policy
At Oduree, honesty and trust are key, including when it comes to your personal data. On this page, we explain in clear language what data we collect, why we do so, with whom we share it, and what rights you have.
1. Responsible party
This website is managed by Oduree, located in Rijswijk, Chamber of Commerce number 86784862. We are responsible for the processing of your personal data.
2. When do we collect your data?
We collect data at the following times:
- When you order something from our online store
- When you sign up for our newsletter
- When you contact us
- When you visit or use our website
3. What data do we collect?
Depending on your interaction with us, we may collect the following information:
- Identity details: first and last name
- Contact details: email address, phone number, delivery address
- Order details: products, amounts, delivery status
- Payment information: IBAN or other payment method via our payment provider (we do not have access to your full payment details)
- Website behavior: via cookies, pixels, and similar technologies
4. Why do we use your data?
We use your data for the following purposes:
- Processing and shipping your order
- Providing personalized customer service
- Improving our online store and user experience
- Displaying relevant advertisements and offers
- Compliance with our legal obligations
5. On what basis do we process your data?
We process your data based on:
- Execution of the agreement (such as your order)
- Consent (such as for marketing or cookies)
- Legal obligations (such as administration)
- Legitimate interest (such as improving our services)
6. Who do we share your data with?
We only share your data with parties that are necessary for our services, such as:
- Webshop platforms and hosting services
- Email and communication providers
- Logistics partners
- Payment service providers
- Advertising and analytics platforms
These parties only process data on our behalf and are contractually obliged to handle your data securely.
7. Cookies and tracking
We use cookies and similar technologies to ensure the site functions properly and to improve marketing.
7.1 Functional cookies
These ensure that the site works as expected (such as your shopping cart or language preference).
7.2 Analytical cookies
These help us gain insight into behavior on the site and implement improvements.
7.3 Tracking technologies
We only use tracking technologies for advertising and analysis purposes with your consent. This allows us to measure the effectiveness of campaigns and show you advertisements that match your interests. You can give your consent via the cookie banner.
You can change your cookie preferences at any time in your browser or via our cookie banner.
8. Marketing messages
If you have signed up for marketing emails, we may send you offers or inspiration. You can unsubscribe at any time via the link at the bottom of each email.
9. Security
We take appropriate technical and organizational measures to protect your personal data against loss, theft, or unauthorized access.
10. Your rights
You are entitled to:
- Access to your data
- Correction or deletion of your data
- Withdrawal of consent
- Objecting to processing
- Restriction of processing
- Transfer of your data to another party
Would you like to exercise these rights? Please email us at klantenservice@oduree.nl. We will respond within 30 days.
11. Complaints
Do you have a complaint about how we handle your data? Please contact us.
12. Changes
We reserve the right to amend this privacy policy. The most current version can always be found on this page. Last modified on: 06/23/2025.
13. Contact
If you have any questions about this policy, please email support@oduree.com.